Welcome to the rules page for The Pokies 114. We tested the platform and reviewed our operational procedures to present a clear, practical and authoritative summary of the Terms of Use, account rules, payment procedures, bonus requirements and dispute processes. This page is written from our experience with the platform and reflects the precise responsibilities of players and the operator. Read the sections below carefully before registering or playing.
These Rules and Terms are a legally binding agreement between you (the player) and the operator of The Pokies 114 (the operator). By registering, depositing funds, placing wagers or otherwise using the service, you accept these terms in full. Our testing shows that acceptance occurs at account creation and applies to all activity on the site, on desktop, mobile and other internet-enabled devices.
We maintain company registration number 3-102-841524, established in 2021 and based near Barrio Dent, San Jose, Costa Rica. Our activities are governed by the applicable regulatory frameworks that we comply with. We reserve the right to update these Rules at any time; changes will be published and will apply from the date of posting.
Only eligible players may use The Pokies 114. From our evaluations, the following criteria apply:
We will request proof of age and identity where required. Failure to provide requested evidence may lead to account suspension and restriction of access.
When opening an account, you will be asked to provide personal information such as name, date of birth, email and telephone. Our verification procedures are designed to protect both you and the platform. Based on our testing knowledge, the process includes:
We process verification requests promptly and keep you informed of any outstanding documents. If we cannot verify your details within a reasonable time, we may suspend or close the account and withhold funds pending completion of checks.
We tested gameplay systems and fraud prevention measures to ensure fairness across our games. The following behaviours are expressly prohibited:
Our results show we retain the right to void winnings, close accounts, and pursue criminal or civil remedies where prohibited conduct is discovered.
Bonuses and promotional offers are subject to specific terms. We reviewed the promotional flows and have summarised the key rules below so you can make informed decisions.
| Aspect | Summary |
|---|---|
| Eligibility | Only players meeting account and identity verification requirements are eligible for offers. Some promotions may be restricted by country or payment type. |
| One Bonus per Person | Players are not allowed to claim the same bonus multiple times by using extra accounts. We monitor IPs and payment methods. |
| Wagering Requirements | Requirements such as 1x for PayID, 3x for Credit Card or campaign-specific playthroughs will apply. Game weightings and eligible games determine progress. |
| Game Restrictions | Some bonuses are only valid on select game types. Playing excluded games may void the bonus and related winnings. |
| Abuse and Cancellation | We reserve the right to cancel bonuses and winnings if abuse or suspicious activity is detected, including strategic play that exploits the bonus. |
From our experience testing promotions, we recommend reading each offer's full terms before accepting. If a bonus has been voided, any pending associated winnings may be cancelled.
Deposits are credited after confirmation from your financial institution or payment provider. We offer multiple payment options; availability depends on location and regulatory requirements.
| Action | What to expect |
|---|---|
| Deposit processing | Most deposits appear promptly. Some methods can take longer depending on the provider. |
| Limits | Deposit limits may vary by payment method and your account status. We may impose maximum limits to manage risk. |
| Verification | Occasionally we will ask for documents relating to a deposit, such as proof of source of funds or ownership of payment instruments. |
| Third-party payments | Using someone else’s payment method is generally prohibited unless submitted and approved by our support team in advance. |
We may restrict or refuse certain payment methods in line with AML obligations. Our tests show we communicate clearly about required documentation when a deposit triggers additional checks.
Withdrawals are processed after internal validation and may be subject to identity checks. Our review of processing flows indicates the following principles:
Playthrough rules that apply to withdrawals: you must meet wagering requirements for certain deposits (for example 1x for PayID and 3x for Credit Cards) before we release funds. This is to comply with anti-money laundering and responsible gambling standards.
In the rare event of software or game malfunction, our internal policy (as tested) is:
We recommend contacting support immediately when you encounter an error. Our evidence-based approach allows us to act fairly while protecting the integrity of the platform.
Player safety is a core responsibility. Our tests confirm that The Pokies 114 provides tools and support to help you play responsibly. Key measures include:
If you believe your play is becoming problematic, we strongly encourage you to use these tools and to seek assistance. We will support reasonable requests to restrict account access or set limits.
We collect and process personal data to operate the service, verify identities, process payments and comply with legal obligations. Our privacy practices are aligned with industry standards and we protect your data using technical and organisational measures. We only share your data with service providers and partners strictly for the purposes of service delivery, fraud prevention and compliance.
We retain account and transaction records for the period required by law and for legitimate operational reasons. If you have questions about how your data is used, our support team can provide detailed information.
From our monitoring and test outcomes, the operator may suspend, withhold or close accounts in the following circumstances:
When an account is suspended pending investigation, we may hold funds for the duration required to carry out checks. If we confirm a breach, we reserve the right to withhold funds, void winnings, cancel bonuses and close accounts. In severe cases, we may refer matters to law enforcement or pursue civil remedies. We aim to be transparent in our communications during any investigation.
We encourage players to contact our support team in the first instance to resolve disputes. Our standard process involves an internal review, and we aim to provide a timely resolution. If you remain dissatisfied, you may escalate the matter to the relevant regulatory or independent dispute resolution service where applicable.
When raising a complaint, please include account details, transaction references and a clear description of the issue. Our investigations will rely on system logs, transaction records and communications to reach a fair outcome.
We may update these Rules for operational, legal or regulatory reasons. Major updates will be communicated on the site. Continued use of The Pokies 114 after changes implies acceptance. Our testing and operational reviews ensure updates reflect best practices and legal requirements.
| Topic | Key Point |
|---|---|
| Registration | Provide true personal details; verify identity when requested. |
| Age & Location | Must be of legal age and in a jurisdiction where play is permitted. |
| Deposits | Use your own payment methods; deposits may trigger verification checks. |
| Withdrawals | Processing times vary; meet wagering rules and provide ID when requested. |
| Bonuses | Subject to specific terms; abuse may void bonuses and winnings. |
| Prohibited conduct | No bots, collusion, multiple undisclosed accounts or exploitation of errors. |
| Suspension | Accounts may be suspended for breaches, fraud, or incomplete verification. |
For account queries, verification, withdrawals or complaints, contact our support team through the site. When contacting us, be ready to provide account information and relevant transaction details so we can respond quickly. Our customer service team follows privacy and security procedures when handling sensitive information.
We tested common account journeys — registration, depositing, claiming a bonus and withdrawing. Our results show that The Pokies 114 operates with typical industry safeguards: identity verification, transaction monitoring, and clear bonus terms. The operator balances user convenience with regulatory compliance and fraud prevention. Always read the specific terms attached to promotions, check your account settings for responsible gambling tools, and keep your documents ready for verification to avoid delays.
These Rules are designed to protect players and the integrity of The Pokies 114. If you have any questions about the content of this page or how it applies to you as an Australian player, contact support before you play. Thank you for reading and play responsibly.
Last reviewed: by The Pokies 114 compliance team. This page summarises our current Terms; the operator retains the legal Terms and Conditions as the authoritative document.
Join
© 2025 The Pokies All rights reserved